Key Responsibilities
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Sales Strategy and Execution:
- Identify and pursue new business opportunities, including lead generation, prospecting, and cold calling.
- Responsible for hunting/prospecting and closing business at all revenue levels across assigned territory.
- Grows and manages a balanced pipeline across assigned territory to achieve new business revenue growth.
- Demonstrates products and services to generate interest.
- Educates clients on additional products/services to enhance or upsell orders.
- Interacts with clients via in person, phone and email; Responds to questions, concerns, and feedback.
- Nurture and maintain relationships with existing clients to ensure customer satisfaction and repeat business.
- Maintains communication post-sale to solicit feedback and measure client satisfaction.
- Oversees negotiations and ensures pricing, profitability, operation, contract, and on-boarding requirements are achieved.
- Implements all KRA/Activity requirements as outlined by management.
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Market Analysis:
- Conduct thorough market research to identify trends, competitors, and potential opportunities.
- Analyze customer needs and provide feedback to the product development team for continuous improvement.
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Accounts Team Collaboration:
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- Communicate regularly with the accounts team to ensure accurate and timely billing for services rendered.
- Provide necessary documentation and information to facilitate the billing process.
- Address any discrepancies or issues related to billing in a proactive and timely manner.
Reporting and Analytics:
- Prepare regular reports on sales performance, market trends, and competitor activities.
- Utilize analytics to evaluate the effectiveness of sales strategies and make data-driven recommendations for improvement.
Qualifications
- Bachelor’s degree in Digital Marketing, Public Relations, or a related field.
- Proven experience in digital marketing and public relations roles.
- Strong communication and interpersonal skills.
- Familiarity with digital advertising platforms and tools.
- Proactive problem-solving skills and a customer-centric approach.
- Experience in selling services. Marketing and Web selling services experience is a plus.
Job details
- Location: Kolkata
- Salary: As per Industry Standard
- Vacancy: 2-3
- Any Experience Welcomed
- Industry: Digital Marketing